Shipping Information

SHIPPING INFORMATION

DOMESTIC

Our customers are our number one priority, and our goal is to ship your order accurately and in a timely manner.

Most orders are processed within 24 hours (Monday - Friday) excluding weekends and holidays. Orders placed on weekends or holidays will be processed the following business day.

If you are unable to provide a valid street address for postal delivery when placing an order, please use our store locator to find a store near you that carries Terry Naturally products.

FREE Standard Shipping — via UPS SurePost®

  • No minimum purchase required for your order!
  • Free shipping is available for orders shipping within the 48 contiguous states (NOTE: A surcharge may apply to orders weighing over 25 pounds).
  • Please provide the correct street address or PO Box to ensure proper delivery. Once your order has shipped, we are unable to change the address.
  • Orders ship from our location via UPS, and then your package is transferred to your local post office for delivery. Orders shipping to PO Boxes automatically ship via USPS.
  • Please allow 7-10 business days for delivery after shipping.
  • Tracking Your Order: Below are several easy options to track your order once it has shipped.
    1. Click on the tracking link in the confirmation email you receive from us once your order has shipped.
    2. Copy and paste the tracking number into your browser.
    3. Visit ups.com to track orders shipped via UPS.
    4. Visit usps.com to track orders shipped vis USPS.
  • Please allow up to 24 hours for your shipment's tracking number to be logged by the carrier. Once delivery is confirmed by the carrier, Terry Naturally Vitamins is not responsible for misplaced or stolen merchandise.
  • NOTE: Any orders returned to us as 'undeliverable' or 'refused' will be refunded to the original form of payment, less any shipping charges incurred and any return postage fees.

2nd Day Air — $21.95

  • Limit of 6 items.
  • Applies only to orders shipping within the 48 contiguous states.
  • Please provide the correct street address to ensure proper delivery. 2nd Day Air cannot be shipped to PO Boxes. Once your order has shipped, we are unable to change the address.
  • Orders received before 12:00 pm Central Time will ship the same day and should arrive within 2 business days, not including the day of shipping.
  • Friday shipments should arrive on Tuesday.
  • Tracking Your Order: Below are several easy options to track your order once it has shipped.
    1. Click on the tracking link in the confirmation email you receive from us once your order has shipped.
    2. Copy and paste the tracking number into your browser.
    3. Visit ups.com to track orders shipped via UPS.
    4. Visit usps.com to track orders shipped vis USPS.
  • Please allow up to 24 hours for your shipment's tracking number to be logged by the carrier. Once delivery is confirmed by the carrier, Terry Naturally Vitamins is not responsible for misplaced or stolen merchandise.
  • NOTE: Any orders returned to us as 'undeliverable' or 'refused' will be refunded to the original form of payment, less any shipping charges incurred and any return postage fees.

Next Day Air — $29.95

  • Limit of 6 items.
  • Applies only to orders shipping within the 48 contiguous states.
  • Please provide the correct street address to ensure proper delivery. Next Day Air cannot be shipped to PO Boxes. Once your order has shipped, we are unable to change the address.
  • Orders received before 12:00 pm Central Time will ship the same day and should arrive the next business day.
  • Friday shipments should arrive on Monday.
  • Tracking Your Order: Below are several easy options to track your order once it has shipped.
    1. Click on the tracking link in the confirmation email you receive from us once your order has shipped.
    2. Copy and paste the tracking number into your browser.
    3. Visit ups.com to track orders shipped via UPS.
    4. Visit usps.com to track orders shipped vis USPS.
  • Please allow up to 24 hours for your shipment's tracking number to be logged by the carrier. Once delivery is confirmed by the carrier, Terry Naturally Vitamins is not responsible for misplaced or stolen merchandise.
  • NOTE: Any orders returned to us as 'undeliverable' or 'refused' will be refunded to the original form of payment, less any shipping charges incurred and any return postage fees.

Alaska & Hawaii — $21.95

  • A $21.95 shipping charge will be applied to all orders shipping to Alaska and Hawaii.
  • Please provide the correct street address to ensure proper delivery. Once your order has shipped, we are unable to change the address.
  • Please allow up to 10 business days for delivery after shipping. Remote locations in Alaska may take longer than 10 business days due to varying delivery schedules in the area.
  • Tracking Your Order: Below are several easy options to track your order once it has shipped.
    1. Click on the tracking link in the confirmation email you receive from us once your order has shipped.
    2. Copy and paste the tracking number into your browser.
    3. Visit ups.com to track orders shipped via UPS.
    4. Visit usps.com to track orders shipped vis USPS.
  • Please allow up to 24 hours for your shipment's tracking number to be logged by the carrier. Once delivery is confirmed by the carrier, Terry Naturally Vitamins is not responsible for misplaced or stolen merchandise.
  • NOTE: Any orders returned to us as 'undeliverable' or 'refused' will be refunded to the original form of payment, less any shipping charges incurred and any return postage fees.

US Territories — $21.95

  • A $21.95 shipping charge will be applied to all orders shipping to Puerto Rico, American Samoa, Micronesia, Guam, Marshal Islands, Mariana Islands, Palau, and the Virgin Islands.
  • Please provide the correct street address to ensure proper delivery. We do not ship to PO Boxes in the US Territories. Once your order has shipped, we are unable to change the address.
  • Please allow up to 10 business days for delivery after shipping. 
  • Tracking Your Order: Below are several easy options to track your order once it has shipped.
    1. Click on the tracking link in the confirmation email you receive from us once your order has shipped.
    2. Copy and paste the tracking number into your browser.
    3. Visit ups.com to track orders shipped via UPS.
    4. Visit usps.com to track orders shipped vis USPS.
  • Please allow up to 24 hours for your shipment's tracking number to be logged by the carrier. Once delivery is confirmed by the carrier, Terry Naturally Vitamins is not responsible for misplaced or stolen merchandise.
  • NOTE: Any orders returned to us as 'undeliverable' or 'refused' will be refunded to the original form of payment, less any shipping charges incurred and any return postage fees.

INTERNATIONAL

We're sorry, but we do not ship to international destinations.

For international orders, please visit iherb.com, which will ship Terry Naturally products to over 180 different countries. Some restrictions may apply.